“If your problem is with the window itself, you should submit a Milgard Service ticket. This would apply to issues like failed glass units (moisture or fogging inside the glass), operational problems (lock or lift mechanisms), or any other problem affecting the windows functionality.

If you are the original purchaser of a Windows Only installation, and have a problem that you believe to be an installation error, we will correct the issue free of charge. Please contact us at 503-657-8439 or send an email to ryan@windowsonly.net (include as much detail as possible, and attach pictures if relevant). Please click HERE  for more details.”